Solved

What is the usual timescale for a supply to be changed over?

  • 11 September 2019
  • 1 reply
  • 1688 views

Hi. I'm Alisdair.
​About a month ago I submitted 'refer a friend' info for the double rewards £50.00. They were asked by Pure Planet for a photograph of their meter to get the reading and meter reference number, but other than that nothing has happened. What is the usual timescale for a supply to be changed over?
icon

Best answer by Marc 11 September 2019, 17:28

Hi @AlisdairMcRae
Welcome to the community! Thanks for posting 🆙
FYI I've moved your post to our refer friends section.

What is the usual timescale for a supply to be changed over?

It usually takes 17 days, but from your post it sounds like your friend's meter number had to be checked out.
Are they now on supply with PP?
View original

1 reply

Hi @AlisdairMcRae
Welcome to the community! Thanks for posting 🆙
FYI I've moved your post to our refer friends section.

What is the usual timescale for a supply to be changed over?

It usually takes 17 days, but from your post it sounds like your friend's meter number had to be checked out.
Are they now on supply with PP?

Reply