vouchers for referring friends

I referred a friend a few months back who switched to Pure planet but at that time i didnt know the correct process. I read i can still claim the reward providing my friends details but who do i send this to?
Since i have referred another friend using the correct process and my friend received his vouchers little while back but i haven't received them yet. How can i chase this up.

Any help would be appreciated.

Thank you

Best answer by stephenrand 22 May 2019, 09:50

View original

2 replies

Userlevel 7
Badge +9
Hi there
Is anything in this thread helpful?

Hey @sha86zad

Nice one for referring friends to Pure Planet :raisinghands:
Just to let you know I've moved your question to our 'how to refer friends and earn £25' section, that @stephenrand linked to above ☝
It's defo worth checking out this thread as it may answer your questions 🆙

If your friend got their voucher but you haven't been emailed yours yet, I'd check your spam/junk folder.
If it's not there, in your app tap 'help' > 'ask WattBot' and explain the situation - if WattBot can't help he'll send you through to our Member Services team who'll be able to help further 😮