The wattbot bot isn’t working and there is no phone number to call.
Doesnt feel like a great start.
I would like to discuss this with someone.
Best answer by stephenrand
As this is your first post, welcome to the Pure Planet community!
It's worth knowing right from the start that Pure Planet is app-based, doesn't make phone calls. It's one of the reasons they're such good value, but if the lack of a phone contact is a big deal for you, don't switch. I don't miss waiting for ages in a queue to talk to someone who can't answer my question, but that's just me!
As far as the referral is concerned, if you used the given code there shouldn't be a problem - was there something that made you think there was?
You can read all the info about vouchers and referrals here
If you have any further problems, just post back here, and lots of people will be pleased to help