• Does Pure Planet share my smart meter data with anyone?

    We’ll only share your smart meter data, if necessary with the following organisations:

    • Energy industry partners - These are the people that help us deliver energy to your home.
    • Market regulators - We’ll do this when we’re required to under regulations.
    • Law enforcement bodies - If necessary to protect against fraud or aid criminal investigations.

    The only data we get from smart meters is meter readings, supply numbers and meter serial numbers. No personal information will be shared.

    If we ever need to share your data with anyone else, we’ll contact you to let you know.

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