• Do I have to have a smart meter?

    Smart meters are not mandatory, but we recommend that members have them installed.

    We aim to upgrade all members to a next generation smart meter as soon as possible. We are working
    with community members to test 2nd generation smart meters in 2019.

    Smart meters will allow us collect readings remotely, saving members the hassle of submitting a reading each month.

    We will be able to show members how much energy is used every day, and how much it cost.

    It will give members better visibility regarding their consumption, and more control over how their account is managed.

    Read more:
    What is a smart meter?

    We'd like all of our members to opt for smart meters once we begin installing them. Smart meter installations are not mandatory though, and you can opt out if you'd prefer.

    Any other questions?
    Ask the Community.