I've got 2 "Offset Bill" amounts on my latest statement.
What are these?
How do I get old bills sent through to me, as maybe it relates to them ?
Best answer by Marc
Nice one, this is a good question.
This is when previous statements have been corrected.
For example if previous months' statements were using estimates, and this month we received a reading, and that resulted in a very different statement.
Your previous statements will be attached to the previous monthly emails we sent you.
Hope that helps? Let me know