I recently signed up to switch my gas and electric (economy 7) to you but I am unable to submit my opening meter reading. My understanding is that there should be an option in the my account section but there is nothing there. Can you help me out please.
Best answer by Marc
Thanks for posting in the community.
You only need to send a meter reading a few days before your switch date. It takes about 17 days form the day you join to the date when you switch. Here's some useful info on the switching process in our community knowledge hub.
Hope that helps. Happy to keep chatting. If you have other questions ask the community.