I have a galaxy Galaxy s4 mini GT-191951 running android 4.4.4
There are no contact numbers or e-mail addresses that I can find on your site that will allow me to contact anybody to solve this, and I find this very strange. It's as though you don't want any customers
I need to set this up today or I will revert to a higher tariff. Therefore if I receive no assistance via e-mail, then I'll switch to a different supplier.
Please don't contact me by my mobile phone as I am overseas and charges for received calls will be horrendous and I won't be too happy
Best answer by Toby
Due to the fact that our app uses modern design and functionality, it will only work with operating systems (OS) and devices created after a certain time. For Android devices, they need to using OS version 5.0.0 or higher (iOS9 or higher for Apple devices).
Due to this, I don't think your current device and its OS will be able to run the Pure Planet app. Sorry about that!