I’m being asked for 2 meter readings (day and night) but my meter is providing me with only one. I have a single rate meter fitted 6yrs ago after renovating, the meter reference number you have is correct. How can I get this amend?
(Currently with the financial ombudsman after having the same issue with Scottish Power for 3 yrs and then failing to rectify or bill correctly as a result - don’t want to go through this again!)
Best answer by 25 quid
In the app tap Help then Ask a Question. Now tell the Wattbot machine your situation. It likely won’t understand, so type Message the team to get the attention of a real human.
They should reply in a few days.