I just submitted my meter readings for my first month, and received a notification that my electricity (day) and gas readings were lower than expected. They are above the opening readings.
So … I tried to send photos of the meters to confirm the submitted readings are correct. After each photo, I received errors such as the one below.
“Sorry we are unable to process your request, ref id : 66cdcfd12ad64aaca64a18cb7726530b”
Does this mean my photos were not sent?