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Usage

  • 6 December 2020
  • 6 replies
  • 130 views

In terms of comparing my actual usage units why can I compare one year with another? At the moment I can only see usage from Jan to Dec in the same year.

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Best answer by Duppy 6 December 2020, 12:48

Hi @ssmanku 

This has been mentioned before and PP are aware of it. At the moment, the usage comparison tool  works on a revolving 12 month basis so automatically deletes the  usage for the month 12 months previously.

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6 replies

Sorry should say ‘can’t.

Userlevel 7
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Hi @ssmanku 

This has been mentioned before and PP are aware of it. At the moment, the usage comparison tool  works on a revolving 12 month basis so automatically deletes the  usage for the month 12 months previously.

Thank you for this information , regards.

In terms of comparing my actual usage units why can I compare one year with another? At the moment I can only see usage from Jan to Dec in the same year.

About the only thing you can do at the moment is keep the details from your statements on a spreadsheet, or something similar.
 

Customers have been asking for this, on this forum, for years. I don't think PP have any intention of making any changes. 

It’s the squeaky wheel that gets the oil...

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