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Urgent help, please call

  • 12 September 2019
  • 2 replies
  • 218 views

I need urgent help my gas is getting shut off because they pressure is to high. I need pure planet to call me urgently or the engineer will leave and I'll have no gas..

​Duncan
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Best answer by woz 12 September 2019, 14:08

hi Duncan
I've flagged your post, hopefully someone will call you, not sure what PP can do about the pressure, there is an emergency section in app/online at bottom of menu, but 0800 111 999 might be your best option?
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Userlevel 7
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hi Duncan
I've flagged your post, hopefully someone will call you, not sure what PP can do about the pressure, there is an emergency section in app/online at bottom of menu, but 0800 111 999 might be your best option?
DForum;37421:
I need urgent help my gas is getting shut off because they pressure is to high. I need pure planet to call me urgently or the engineer will leave and I'll have no gas..

​Duncan


Hi @DForum
Our Member services team have picked up your emergency form.
It's been booked with the National Grid.
Hope it's sorted soon. 🆙

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