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Unable to login to app


Hi I am having great difficulty giving you a meter reading

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Hi I unable to login to give a meter reading
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Best answer by woz 10 May 2019, 18:54

delete all the login mails, close the app once it tells you to go to your emails, then go to your emails from home screen of your phone and click the pink link in the one email you have just received.
What happens?
No need to log out by the way...if you close app you remain logged in.

Jose28;29084:
Hi I am having great difficulty giving you a meter reading

- - - Updated - - -

Hi I unable to login to give a meter reading
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3 replies

Userlevel 7
Badge +9
Hello jose.
What is happening when you try and log into the app?
Userlevel 7
Badge +10
delete all the login mails, close the app once it tells you to go to your emails, then go to your emails from home screen of your phone and click the pink link in the one email you have just received.
What happens?
No need to log out by the way...if you close app you remain logged in.

Jose28;29084:
Hi I am having great difficulty giving you a meter reading

- - - Updated - - -

Hi I unable to login to give a meter reading
Userlevel 7
Badge +10
hi Jose
​any update?

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