i am in the process of switching, I have been e mailed requesting the I log into the app and submit my opening meter readings. I have logged into the app (which recognised me because it greets me with my Christian name) but the only option I see is “get a quote”, no option at all to submit meter readings.
i have tried logging out, deleting all previous e mails with login requests and then logging in again, I have also tried this process on different devices. I always get the same get a quote only option.
i asked “the bot” for a call back but no one has called me.
Can anyone advise as to how I can log in and submit my meter readings?
Best answer by Duppy
Tried both to be honest, App more than online, but both give the same result (only option is to get a quote)
are you logged in, if you are go to the menu, three bars top right, you should find send meter readings in the drop-down