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Statement

  • 21 October 2021
  • 3 replies
  • 37 views

Hi, 

I can't open my statement can see that it is available but can't open it. 

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Best answer by G4RHL 21 October 2021, 23:36

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@Evelina Sometimes if you are using an iPad PDF files don’t download. Try exiting the app and logging in again. You also should have received an email with it attached. Try that. If that fails, although I never log on to the web site, that is another way of accessing it.

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@Evelina

yo Evelina 

Are you on a PC or using the app and have you downloaded the pdf?

is there an error message

Hello @Evelina 

Thanks for posting! Some fab advice here from @woz and @G4RHL - I hope this helps, let us know how you get on!

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