Start reading for meter

  • 5 September 2017
  • 2 replies
  • 1024 views

Whèn do u want the readings it starts midnight tonight and 1st direct debt go's to u tomorrow.

2 replies

Hi @Casper58, we ask new members for a meter reading 5 days before they come onto Pure Planet's clean energy supply. Then, you'll receive a meter reading request each month 3 days before your statement is due.

Have you sent us meter readings through the app when you were joining? I know we spoke last week about entering meter readings in the app for gas and electricity. Did you manage to in the end?

If so, we'll email you next time we need them!
adings through the app when you were joining? I know we spoke last week about entering meter readings in the app for gas and ext time we need them!

I sorted everything out alls up and running i sooke to 2 people from pure planet. Was easy all done thank you Toby
Sorry I never replied to u earlier.
Keith

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