The link you sent me to send in meter readings does not appear to work. Also the notice period for readings is quite tight. I received an email on 20th August for action by 23rd August to send in a reading, so I missed the deadline as I don't read my emails every day! Why can'e you say give a weeks notice to send in readings?
Best answer by stephenrand
You had good advice about your link problems in your post last month - did that help at all?
You'll be reminded about your meter readings on the same date every month - so you could put a reminder on your electronic or paper calendar, and then you will never forget!