Just wondering if anyone else has encountered this, or found a way to convince them?
Best answer by SteveShergold
I finally received a written update from Santander today, including the comment "We've decided to add Pure Planet Energy on the cashback scheme on the 1|2|3 account. This change will be for all customers with a 1|2|3 current account".
So, you should start seeing cashbacks on your account too :)