Revealed: the energy-firms that leave customers on hold the longest
In fairness this is sensationalist clickbait and increasingly irrelevant reporting by Which? (and subsequently YourMoney), but I thought I’d post it here, it might come in useful...
Pure Planet don't have a call centre
Userlevel 7
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Userlevel 7
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It only came to light yesterday when friends of mine were struggling to get the dept they needed, constantly being referred by a recording, back to the website, then being cut off! 😳👎They are not happy bunnies! 🐰🐰So today they used the key word “Cancel contract” and the robot put them straight thru to a real person! 🤣🤣🤣🤣🤣🤣👍
Userlevel 7
+11
haha, you did well digging this one out
Cancel memory...
Userlevel 7
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Hee hee our Wozeeta 🤣🤣🤣
I think the “ruddy taps 🚰🚰🚰🚰” sketch will go down as one of the best, and will always be remembered, for sure. Hilarious and sooooo true 🤣🤣🤣. You might not remember your thread, but you’ll always remember that sketch 👍🤣🚰
PP does not have a call centre but we see in this forum a never failing flow of frustrated customers not able to understand the help system, or work the system, or if they do, not getting a response. Then they turn to these pages not knowing this is not PP but the members here provide the help free of charge to PP.
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