Nothing heard since photos of meters sent 3 weeks ago

  • 27 January 2018
  • 2 replies
  • 25 views

Photos of my meters was requested and sent 9/1/18.
I have heard nothing since, switch was supposed to be the 16th.
I am currently being charged a lot by my current supplier as I did not enter another deal with them because I was due to switch.

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Amylea;2867:
Photos of my meters was requested and sent 9/1/18.
I have heard nothing since, switch was supposed to be the 16th.
I am currently being charged a lot by my current supplier as I did not enter another deal with them because I was due to switch.


That's annoying. Did you get an email from PP confirming your supply start date was the 16th?
Hi @Amylea
Sorry to hear about this. I'm going to send you a DM because it may include some personal account info.
We'll get this sorted!
Marc

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