Not receiving verification email to log in

hi @LornaK 

(see link at bottom you aren’t alone with hotmail issues, perhaps read that first?)

I suggest if not solvable with hotmail that you send a Direct Message DM to @Marc (<click on name, he is community admin but doesn’t have access to your account)  asking him to ask the team to change the email on your not yet set up account to the one you’ve used here. I can only presume PP are sending the email so not much they can do (unless it’s bouncing, and I suppose they can check, maybe they will).

(Give as much detail as you can, email, address, name mobile etc. for him to pass on)

Normally you’d log in and use help and support but you can’t log in so that option isn’t available, 

I answered a similar query not long ago here: not sure if that’s resolved yet though.

https://answers.microsoft.com/en-us/outlook_com/forum/all/hotmail-not-receiving-some-emails/fc7d6ce3-b54e-4fff-bb5c-438ccfbed59d

(I don’t work for PP)

I often am asked to verify and sometimes the email does arrive in my Junk folder. I accept this will occur if I have logged out or used a VPN but can happen when I have not logged out. Also, even if logged in, if I receive a private message and then click on the links to got to the site I, in over 90% of the cases, then get a screen saying something has gone wrong, the link does not work. The solution is go to the actual site my usual way and then check private messages. But the not logged in message when you know you have not logged out is a nuisance. I had assumed it occurs if a person has not logged out but has not accessed the site for a set period of time.

Similarly with the cookies notice. I get that sometimes even when I access the site and have not logged out from before. Then a nuisance to have to open the notice to ensure I am not automatically being setup as an open book which the system does if you don’t change your settings.

oh dear...change to gmail, you’ll never look back...