My switch has been finalised as I’ve received an email from Pure Planet but I cannot log into the app or the website as I do not receive the verification email at my hotmail account.
The only way I’ve been able to log in here is by registering a different email address.
I’ve tried multiple times, on my Android phone and laptop. There’s nothing in my junk filter and I’ve uninstalled and re-installed the app a couple of times.
I’ve switched through a comparison site and I’ve double checked my email address with them.
Please help. Thanks.