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Moving house

  • 25 July 2019
  • 5 replies
  • 475 views

Hi all,

I'm moving house tomorrow but don't need utilities where I'm going. Do I just go through the 'I'm moving out' within the app.
When it asked for a forward address does it then start to change the utilities at that address? This is what I don't want to happen as I'm only moving short term.

TIA

Adam
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Best answer by stephenrand 25 July 2019, 16:52

Lloydie84;33952:
Hi all,

I'm moving house tomorrow but don't need utilities where I'm going. Do I just go through the 'I'm moving out' within the app.
When it asked for a forward address does it then start to change the utilities at that address? This is what I don't want to happen as I'm only moving short term.

TIA

Adam


Hi Adam

Don't worry. Forwarding address is just so that you can get your final statement and your account can be settled.

Stephen
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5 replies

Userlevel 7
Badge +9
Lloydie84;33952:
Hi all,

I'm moving house tomorrow but don't need utilities where I'm going. Do I just go through the 'I'm moving out' within the app.
When it asked for a forward address does it then start to change the utilities at that address? This is what I don't want to happen as I'm only moving short term.

TIA

Adam


Hi Adam

Don't worry. Forwarding address is just so that you can get your final statement and your account can be settled.

Stephen
Userlevel 7
Badge +10
hi Lloydie84
just for future reference and in case anyone else reads this, you can never take your energy account with you to a different address, you would, were you moving in somewhere else, then be a customer of whoever was supplying that property at the time, until you switched to whoever you chose.
Lloydie84;33952:
Hi all,

I'm moving house tomorrow but don't need utilities where I'm going. Do I just go through the 'I'm moving out' within the app.
When it asked for a forward address does it then start to change the utilities at that address? This is what I don't want to happen as I'm only moving short term.

TIA

Adam
Userlevel 7
Badge +8
Hope the move goes smoothly & hope you return to Pure Planet in the future 👍👍
Thanks for the quick replies and info. It's the first time I've moved out of a house so wasn't sure how it worked.

David j;33966:
Hope the move goes smoothly & hope you return to Pure Planet in the future 👍👍


Thanks David, so far so good. Don't worry once we get into our house in November we'll be moved by back.
Userlevel 7
Badge +8
Great news Lloydie84, look after yourself 👍👍

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