Solved

monthly statement

  • 10 September 2019
  • 2 replies
  • 340 views

Please ensure that I am sent an email monthly recording my monthly statement
​grrussell
icon

Best answer by stephenrand 10 September 2019, 20:18

Hi there
As this is your first post, welcome to the Pure Planet community! When you post here you are not talking directly to Pure Planet but to your fellow customers. They are usually a helpful bunch!

You should receive your monthly statement by email every month on the anniversary of your switch. You'll get an email reminder to send in your meter readings a few days before that.

Hope that helps
Stephen
View original

2 replies

Userlevel 7
Badge +9
Hi there
As this is your first post, welcome to the Pure Planet community! When you post here you are not talking directly to Pure Planet but to your fellow customers. They are usually a helpful bunch!

You should receive your monthly statement by email every month on the anniversary of your switch. You'll get an email reminder to send in your meter readings a few days before that.

Hope that helps
Stephen
Userlevel 7
Badge +10
hi grrrrrrrusell

Sending statements is standard for all customers- the first one a month give or take a day or2 after you’ve started with PP.
If you haven’t had one a few days after the month post back.

grrussell;37284:
Please ensure that I am sent an email monthly recording my monthly statement
​grrussell

Reply