I received an email from Pure Planet, saying ‘sorry we missed you’, when I never received any contact from them. I replied to them this morning, but now worried it was a scam email. I had asked them about the recent proposal to raise my energy costs.
Has anyone else experienced this?
Best answer by Angelabikerbabe
What email address was it sent from?
PP email address is email@example.com
Why don't you send PP a message via wattbot, and ask them if it was them trying to contact you?
if you go to the app and click on the
☰ menu at the top, then click on help, then ask Wattbot,
Then you need to type in 'message the team' .