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Meter readings lower than expected

  • 31 July 2019
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Hi
When I add my gas meter readings it tells me each month that it is lower than expected. Is that usual? I’m concerned that I’m not giving the right reading! I give the first 5 numbers (out of 8, the last 3 are in the red area).
Thank you!
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Best answer by Jon1 31 July 2019, 14:19

Hello emma29.
Yes you appear to be giving the correct readings, the whole its to low warning is just a prompt for you to double check the reading entered is correct, after about a year it will stop warning you as PP then have a better understanding of your usage pattern.
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Hello emma29.
Yes you appear to be giving the correct readings, the whole its to low warning is just a prompt for you to double check the reading entered is correct, after about a year it will stop warning you as PP then have a better understanding of your usage pattern.

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