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Meter Readings

  • 15 August 2019
  • 3 replies
  • 257 views

Why do you keep sending me estimated reading when I have smart meters fitted ?
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Best answer by woz 15 August 2019, 19:10

hi Barry
Probably teething problems, there are quite a few issues affecting communication especially in North.
Also it takes a while from install to get everything registered and up and running.
It would probably help you and PP if you can submit readings once a month for a while until issues are resolved.
later edit due to Angela's post, above only applies if meter fitted by PP.
If fitted by anyone else above does not apply, readings should be submitted until meter is updated or replaced

Barry Wingham;35521:
Why do you keep sending me estimated reading when I have smart meters fitted ?
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3 replies

Userlevel 7
Badge +8
Hi, have you just had smart meters fitted by PP or have you switched to PP with smart meters from your previous supplier?
Userlevel 7
Badge +10
hi Barry
Probably teething problems, there are quite a few issues affecting communication especially in North.
Also it takes a while from install to get everything registered and up and running.
It would probably help you and PP if you can submit readings once a month for a while until issues are resolved.
later edit due to Angela's post, above only applies if meter fitted by PP.
If fitted by anyone else above does not apply, readings should be submitted until meter is updated or replaced

Barry Wingham;35521:
Why do you keep sending me estimated reading when I have smart meters fitted ?
Userlevel 7
Badge +10
Good point Angela! I never thought to ask...;)
Barry Wingham;35521:
Why do you keep sending me estimated reading when I have smart meters fitted ?

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