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Meter readings

  • 12 August 2019
  • 3 replies
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Hi I don't seem to be getting my reading requests which results in a estimated bill should I just send it anyway
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Best answer by Angelabikerbabe 12 August 2019, 10:43

Hi, have the requests just stopped?
I would send them anyway, at least then PP will have actual readings.
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Userlevel 7
Badge +8
Hi, have the requests just stopped?
I would send them anyway, at least then PP will have actual readings.
Not sure what date to send a reading
Userlevel 7
Badge +10
hi happychick
you said you had statements, look on the top of the statement below your address there is a date
Send the readings 2 days before that day date, every month

In the meanwhile, if you've missed a date don't worry just send a reading in anyway - you can send a reading as often as you like (once a day) BUT if you aren't getting the emails that needs to be sorted out.
Have you checked your spam folder and all mails?
Happychick;35177:
Not sure what date to send a reading

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