New to pure planet and I have just switched over, but I haven't been asked for any meter readings yet, will this come once my app finished setting up my account?
Thanks in advance
Karl
Best answer by Angelabikerbabe
Hi, welcome to the comminity and to PP.
I am presuming you are still with your old supplier and are waiting for the switch date.
you should get an email a couple of days prior to your actual switch over date, asking for readings.
here's a link for you, should give you some more info
https://community.purepla.net/threads/1031-The-top-11-things-you-need-to-know-when-you-switch-to-Pure-Planet?highlight=Switching
View original
I am presuming you are still with your old supplier and are waiting for the switch date.
you should get an email a couple of days prior to your actual switch over date, asking for readings.
here's a link for you, should give you some more info
https://community.purepla.net/threads/1031-The-top-11-things-you-need-to-know-when-you-switch-to-Pure-Planet?highlight=Switching
