meter readings

  • 12 December 2021
  • 2 replies

i have moved from pure planet to shell      how can i send my meter readings in so my bill is accurate please ?


Best answer by woz 12 December 2021, 17:37

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2 replies

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@tina butterfield 

hi Tina

Shell are still setting up accounts, have you had emails from them?

Once your account is set up you will be able to submit readings.

Hello @tina butterfield 

Thanks for posting! Spot on advice from @woz here - this may also be a useful read:

How will I know how much energy I’ve used?

Once your account is set up with Shell Energy, they’ll get in touch to ask for your meter readings. Once entered, you’ll be able to view your usage in your Shell Energy account. 

We’ve now turned off sending Pure Planet a meter reading. In the meantime, if you’d like to keep track of your usage, you can continue to record and keep note of your meter readings.

I hope this helps!