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Meter readings

  • 31 July 2017
  • 3 replies
  • 994 views
J
Hi. New customer trying to submit readings but keep getting technichal issues, server error at the point of photographing the meter.
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Best answer by Toby 31 July 2017, 19:12

Hi @Jgtuk, and welcome!

Sorry to hear you're having trouble. The team is working on an update to the app as we speak that should rectify that (see my recent post on it HERE). Keep a look for an update via your app store in the next few days. What device do you use out of interest?
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3 replies

Toby
Hi @Jgtuk, and welcome!

Sorry to hear you're having trouble. The team is working on an update to the app as we speak that should rectify that (see my recent post on it HERE). Keep a look for an update via your app store in the next few days. What device do you use out of interest?
I was community manager from May 2017 to Jan 2018. I no longer work at PP
J
Using a Samsung galaxy S7
Toby
Thanks for the info @Jgtuk, I should have some app update news soon! Thanks for being patient.
I was community manager from May 2017 to Jan 2018. I no longer work at PP

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