As a consequence I’ve just given PP an incorrect reading, a 4-digit number rather than a 5-digit number. I assume I can rectify this when support is open tomorrow.
But the real problem is that I’ve analysed my account, and the most recent “actual” read they have is higher than the current read! This reading must have been taken by a meter-reader since I don’t have a photo for it and I vaguely remember the meter being read.
So it seems the read was false. It’s no big deal and in fact means I probably paid for more electricity when prices were lower but I’m somewhat surprised that it happened at all!
Is this a common occurrence?
Best answer by woz
It's obviously broken, looks like it's stuck, you need to request a meter replacement, you can do that in wattbot type message the team and ask.
When you said it was lower you didn't give all the facts, it looks like it's stuck around the 9699- - 97000 mark, my guess is it will never move far from that if at all and the other reading is incidental, presumably the 88408 was a long time ago (more than a year?)
My meter was read on 31/01/19 and read as 97000. Today it reads 9699(blank). I do not have a solar install and am only a consumer.