Keypad will not allow the No 7 to print when submitting an Electric reading, yet the Gas reading worked!.
Best answer by woz
nope my theory is out, I was thinking
So 2 questions,
if you enter the 7 and submit it does it say it won’t accept because it doesn’t recognise the input, or does it submit OK? If it submits I’m going with a font issue where the top line of the 7 is too thin to see or is truncated as
If it doesn’t submit then:
If this is on a laptop or in the app? If laptop my thinking here is either a keyboard language/region*** setting setting or, if in app are all of your location settings correct on your device, and on that note what devices are you using, and if using app have you tried logging in on a browser or vice versa?
*** on for example Spanish, Italian and German keyboard layouts the forward slash is common to the number 7
P.S. I had assumed print meant type