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Meter reading

  • 13 September 2019
  • 2 replies
  • 170 views

I have given the wrong starting meter reading how do I get it corrected
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Best answer by stephenrand 13 September 2019, 20:53

Hi Jan

As this is your first post, welcome to the Pure Planet community!

Open the app, go to the three little bars top right hand corner, select Help, then choose Wattbot, put 'message the team' in the question box, then explain the problem.
They promise to get back to you within one or two working days.

Hope that helps
Stephen
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2 replies

Userlevel 7
Badge +9
Hi Jan

As this is your first post, welcome to the Pure Planet community!

Open the app, go to the three little bars top right hand corner, select Help, then choose Wattbot, put 'message the team' in the question box, then explain the problem.
They promise to get back to you within one or two working days.

Hope that helps
Stephen
Userlevel 7
Badge +10
hi Jan

no problem.
have a look HERE
https://community.purepla.net/content/322-sent-wrong-meter-reading-what-should-do#ckb_start
Jan Matthews;37541:
I have given the wrong starting meter reading how do I get it corrected

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