I have changed my date of direct debit. From middle of the month(due change over from other supplier) to 1st of the month. So now I want to change my meter reading day so that it is just after the DD date.I have been submitting my reading on 2nd of the month, but bill still comes after the 15th, why?
Best answer by Jon1
Hello and welcome.
As you have done you can change the DD date to someething more suitable for you, usually payday related.
However you cant change the meter reading date, it makes no differance to what you pay and would proberly be more hassle than its worth for PP to allow people to randomly change the billing date.