I had an issue with getting to my meter boxes. So my starting meter reading is incorrect. In addition my old supplier has my final bill incorrect. I have raised this with them, but they have advised I need to raise the dispute with you and then you will liaise with the precious supplier. How do I go about sorting this?
Best answer by Angelabikerbabe
Hi.are you saying your opening reading with PP does not match the closing reading with your previous supplier?
If so, you can raise a reading dispute, you will need photos of your actual opening. meter readings .
If your saying they match, but it's just that they were estimated, then be assured that you're not charged twice for the energy.
If the estimations are WAY out then you can raise a dispute, again you would need photos of your opening readings.
However, the difference in cost will probably be not a lot ( depending on how far out they are wrong)