Best answer by stephenrand
As this is your first post, welcome to the Pure Planet community! Here you are talking to your fellow customers, hopefully you will find they're a helpful lot.
You might find this previous post helpful: https://community.purepla.net/threads/4793-moving-electric-meter?highlight=Meter+move
To contact Pure Planet, go to Help, click on Wattbot, put 'message the team' in the subject box, then explain the situation. They promise to get back to you within two working days.
Hope you can get it sorted