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  • 18 August 2021
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How do I get into my messages I can’t for them on the app ?

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Best answer by woz 18 August 2021, 15:43

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@Richard Lanehart 

when logged in (don’t log out by the way) go to Help (at the bottom)>Ask a question.

Your replies from customer services should be there.

How do I get into my messages I can’t for them on the app ?

It is most odd but you need to go into the app and actually got to Ask a Question even though you are not and therein will be any reply messages. Don’t worry, you are not alone, I could not work it out first time I had raised a query. “Ask a Question” also means “Read a Reply”!!!

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