Could anyone tell me a situation regarding a family member who is older - I deal with all financial affairs. Currently in the process of getting power of attorney. Could anyone tell me if the third party authorisation / permission to deal with the account will be passed onto the new supplier, please? It is unlikely that my Grandmother will answer calls or emails to anyone “new” who claims to have taken over as she is aware of scams and she will not have funds to cover the amount that most companies will propose (over 2.5x the amount she is paying now I’ve heard of).
If not, what would be the process? Will they make sure I can deal with all the new setup for her? No one has contacted me or her yet either despite me dealing with the account and this being on record. She's also on the Priority Register etc