Best answer by Strutt G
Welcome to the community
It was quite clear to me when I joined PP that I was on a variable tariff offering cost price clean energy with no mark up.
This means (applies to all industry variable tariffs) that there is no notice period and you are free to proceed to do as you wish.
During any times of change I always retain accurate meter read records and images even if my supplier advises we will do the switch and there nothing for you to do. I believe its best retain a level of control. Anyway enough of my waffle.
Why are you leaving its a great deal, do you need to contact PP as in sending a message to the team, sorry if you know this:
Open the APP - Open ask wattBot - First Type "Message the Team" and post your concerns - response back with the bot within 2 days or sooner by a PP person.
If you are determined to leave then all the best, but head back if you need some advice because I regularly crunch the usage/cost numbers and its a hard deal to beat, we're a friendly bunch and PP are too.