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Leaving

  • 28 May 2019
  • 1 reply
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Hi,
I have a problem canceling my contract with pure planet. I am moving out and i do no longer have a UK billing address. How can I cancel my contract for gas and electricity without a forwarding address in the UK?

Thank you very much for your help.
Best wishes
Niklas
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Best answer by stephenrand 28 May 2019, 21:50

Hi Niklas

My suggestion would be to follow the instructions in this link, and explain the problem about your forwarding address...
https://community.purepla.net/content/231-Moving-home-Here-s-what-to-do#ckb_start
Hopefully Pure Planet will let you know what you need to do
Best wishes on your move
Stephen
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Hi Niklas

My suggestion would be to follow the instructions in this link, and explain the problem about your forwarding address...
https://community.purepla.net/content/231-Moving-home-Here-s-what-to-do#ckb_start
Hopefully Pure Planet will let you know what you need to do
Best wishes on your move
Stephen

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