Hi, I have downloaded the new app and when entering meter readings it firsts asks for the electricity, then it asks for a reading (does not say gas). Then there is no way to submit the readings. Help!
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Best answer by GabrieL 19 October 2017, 17:26
@DavidE and @Coolhand. I think I know what's happening.
I'm under the impression you are on the previous version of the app. Could you please look for Pure Planet on your App Store and see if there's a new update available?
If so please upgrade your Pure Planet app and try again. That should fix it.
Let me know if that helps.
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