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Isolating Switch

  • 10 November 2019
  • 3 replies
  • 236 views

I need to get an isolating switch fitted between my meter and consumer unit.

Does anyone have any contact details for someone I can speak to at Pure Planet ?
Wattbot doesn't seem to understand the question.
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Best answer by Marc 11 November 2019, 09:31

John3453;42419:
I need to get an isolating switch fitted between my meter and consumer unit.

Does anyone have any contact details for someone I can speak to at Pure Planet ?
Wattbot doesn't seem to understand the question.


Hi @John3453
Welcome to the community!
Thanks for posting. ๐Ÿ‘
Isolation switches are installed by your Distribution Network Operator, not your energy supplier.
Check out this map which will explain who your DNO is.
Is it for an EV charger by any chance? I had to get my DNO out to do the same.
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Hi John

In Wattbot you have to put 'message the team' in the question box first and then explain the situation. They promise to get back to you within one or two working days.

โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹Stephen
John3453;42419:
I need to get an isolating switch fitted between my meter and consumer unit.

Does anyone have any contact details for someone I can speak to at Pure Planet ?
Wattbot doesn't seem to understand the question.


Hi @John3453
Welcome to the community!
Thanks for posting. ๐Ÿ‘
Isolation switches are installed by your Distribution Network Operator, not your energy supplier.
Check out this map which will explain who your DNO is.
Is it for an EV charger by any chance? I had to get my DNO out to do the same.
Thanks Marc.
I've got a phone number now and will give them a ring later.
I just need to isolate my consumer unit so my electrician can make repairs to it.

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