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initial meter readings

  • 22 September 2017
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Hi im a new customer...can anyone tell me how long it takes fir Pure Planet to supply my old supplier with meter readings as they owe me money. Thanks Helen
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Best answer by Toby 23 September 2017, 17:25

Hi @Hjt640,

When you join up and we get your readings, we pass them straight on. The whole process can take up to 6 weeks from when you switch. Have a look at the guide below for more info on how the process works:

https://community.purepla.net/content/224-What-happens-with-my-final-bill-when-I-switch
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Userlevel 5
Hi @Hjt640,

When you join up and we get your readings, we pass them straight on. The whole process can take up to 6 weeks from when you switch. Have a look at the guide below for more info on how the process works:

https://community.purepla.net/content/224-What-happens-with-my-final-bill-when-I-switch

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