I have no access to my meter readings and I think I was given the buildings meter reading, as in the whole buildings meter reading as opposed to my flat specifically.
Pure Planet was asking for an updated meter reading and has for awhile but no one in the building has access to their meters only the letting agent does, so when I did ask for an updated one I needed to ask on my behalf. I was given the number that I assumed was correct again because I have no access and put the number in the pure planet form asking for the updated reading. I checked my bill today and the debit is suddenly well over £800 which seems way too much electricity use for a small city centre flat. I have called today to request a new meter reading from my letting agent but need to wait a few days before it’s emailed to me.
Although my monthly bill was still the usual amount of £23.82 I also see in my debit I have been charged £860.04. In the previous months I have never used near the amount of energy that this bill says.
Best answer by wozView original