2) The app - you've made an update to the iOS app that won't work on my iPod Touch as it now needs iOS 10 and I only have 9.3 (highest the iPod Touch will support)
Not a problem I thought, i'll move over to the Android app but that isn't supported on my Google Nexus 7 either
So now i'm stuck unable to provide readings via the app or manage my account - help please....
Best answer by Marc
Thanks for your patience. And also thanks for alerting us to this.
We've done some digging and discovered that the app's settings to support iOS9 is being overwritten by Apple.For the geekier members reading this thread, this is something in the Apple SDK (software developer kit) which is over-riding our app's settings.
So we're going to update the app in the next 48 hours or so.
Sorry for the hassle.