I cannot contact PP by any means, phone, email or via Wattbot. i need to get them to take away my gas meter because I have gone all electric
Best answer by Angelabikerbabe
The preferred way to contact PP is to send them a message directly via your app.
If you log in, click 'help' at the bottom, then click 'Ask a question', Then you need to type in 'message the team' .
It will then offer you a few options of faq, if none apply - then click on the box that says 'message the team',
You can then type in your message (and any photos), then send it
please note it’s not a live-chat and it’ll be 2 or 3 working days before they’re able to reply.