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I am moving and want to end my account

  • 2 September 2019
  • 2 replies
  • 220 views

How do I end my account with Pure planet. I can find nothing on the website to help me. Can anyone help ?
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Best answer by Duppy 2 September 2019, 21:21

Hi colincolga

If you go to menu, account, there you will find a move out button, select that and enter details as requested
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2 replies

Go to Pure Planet app.

Select 'Help'
Select 'Ask WattBot'
Type 'Leave Pure Planet'
Select 2nd suggestion given,'Contact Us,' then you should be able to message the team to tell them what you want to do.
Userlevel 7
Badge +8
Hi colincolga

If you go to menu, account, there you will find a move out button, select that and enter details as requested

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