I need to speak to someone urgently what is the phone number? Watt bott is not online until Monday its now Friday and this needs dealing with now.
I asked them a question on watt bott and they didn't reply in time for me to submit opening meter readings so i checked back their first response when I first asked and it seemed I needed my opening readings to be that of the date i brought the house,
so i sent those over
They have since replied over 24hrs afterwards (unhelpfully without checking that I had already submitted those readings) and said it needs to be the meter reading on that date.
im due to switch over tomorrow,
but I don't live at the house and it's 60 miles away and im going to work away in Canada for 1 week from Sunday so I can't give any new meter readings for at least another 8 days.
PLEASE CAN A HUMAN FROM CUSTOMER SERVICES CONTACT ME NOW OR GIVE A PHONE NUMBER I CAN CALL NOW OR TONIGHT (FRIDAY 20TH):foldedhands::(
Best answer by Nataly
Looks like you've been chatting with Ian from our Member Services team - he replied to your latest messages today (23 September)
Don't worry - the incorrect readings have been removed from your account, and your correct ones have been added. :)