I submitted gas and electricity meter readings today, but find that today's gas reading is not shown in the listing of "Reading history". It is blank, though all previous ones are shown correctly. It appears to have been accepted, because when I try to submit it again I am just told "you are up to date".
Is this a known problem or does the gas reading just take a long time to be recorded and shown?
Best answer by LeonardW
I'm glad that Beckie confirmed that the problem was not confined to me. I submitted the first readings on 27th August and updated readings 24 hours later on 28th August. Both electricity readings appeared immediately on the reading history display, but the gas readings were shown as blank.
I have now (29th August) received a bill, and both gas readings are now displayed on the history list. The bill has been recalculated back to January, when I joined PP, covering a change of gas meter in February (which I thought had all been covered by a previous bill), but I guess that for some reason they decided to recalculate it again and suppressed accepting my gas meter readings until they had done so. Anyway all now appears to be in order. Thanks for the suggestions.