Hello, I’ve forgotten to send a meter reading to you that was due 14/10/2020 can I send it now and you can use it to get my accurate bill I pay a standard fee each month but worry that I’m being over charged as not using lot of my heating?
Best answer by Angelabikerbabe
You're talking to fellow PP customers on this forum, and as such we don't have access to customers accounts. But we will help if we can.
if you have forgotten to send a reading, PP will estimate the readings for this bill.
You can send readings now if you wish, but as long as you send true readings in time for your next bill then it will adjust.
You won't end up paying more than you use.